Stimulating management innovation through knowledge management
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The document summarizes Ana Meskovska's presentation at the E-Government and SEEITA Open Days Conference on stimulating management innovation through knowledge management. The presentation defines innovation and management innovation, explains why management innovation is important, and discusses how knowledge management can be used as a tool to stimulate management innovation. Specifically, it finds that experiences like conferences, collaboration, meetings, training and mentoring can effectively share knowledge and innovative ideas.
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Stimulating management innovation through knowledge management
- 1. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje Stimulating management innovation through knowledge management Ana Meskovska
- 2. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje About me • B.Sc. EE • M.Sc. e-Business and Management and organizational innovation • Consultant and Trainer in T&P Consulting • Quality and Information security manager • ECQA Certified IT Security Manager, E-Security Manager, E-Learning Manager
- 3. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje Contents • • • • • What is innovation? What is management innovation? Why is management innovation important? How to stimulate management innovation? Conclusion
- 4. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje What is innovation? • Innovation is ‘the creation of new knowledge and ideas to facilitate new business outcomes, aimed at improving internal business processes and structures and to create market driven products and services’. (Plessis, 2007, p.21)
- 5. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje What is management innovation? • Management innovation - ‘the generation and implementation of a management practice, process, structure, or technique that is new to the state of the art and is intended to further organizational goals’ (Birkinshaw et al., 2008, p.829)
- 6. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje Why is management innovation important? • Reality today – Advanced technology – ICT infiltration in every sphere of the living – Innovative products and services – E-Government and e-Services • What is missing?
- 7. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje How to stimulate management innovation? • Numerous challenges for motivation and implementation of innovation • Knowledge management as a tool for stimulating innovation • Research study - stimulation of management innovation through more suitable and focused knowledge management
- 8. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje KM strategies and practices • Experiential self-learning, conferences, close collaboration with partners - effective at stimulating management innovation (direct influence) • Regular meetings among employees - influential practice for sharing knowledge and innovative ideas • Training - relevant for acquiring essential knowledge • Mentoring - excellent approach for sharing tacit knowledge
- 9. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje Additional findings • HRM department can play a significant role in the KM process • ICT workforce-management innovations are more easily accepted if they are linked to ICT (eg. software solution) • Changes in legislation
- 10. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje Conclusion • Importance of management innovation for innovative products and services • Focused knowledge management for stimulation of management innovation • Importance of tacit knowledge
- 11. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje References • Plessis, M. du, 2007. The role of knowledge management in innovation. Journal of Knowledge Management, 11(4), pp.20–29. • Birkinshaw, J., Hamel, G., Mol, M.J., 2008. Management Innovation. Academy of Management Review, 33(4), pp.825–845.