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What are the defining attributes of great leaders? That's the age-old question thought leaders and scholars galore have been attempting to answer in mountains of books and literature. While great leadership, to an extent, can be personal and subjective to the follower, there are universal principles you can't argue with (but you can try). Speaking of those thought leaders and scholars, here are six traits that keep surfacing over and over again in the leadership literature and best-sellers. 1. They challenge their own assumptions. Great leaders may be smart and know a lot, but they are humble enough to recognize there are smarter people in the room that they can learn from. They don't restrict themselves from opinions and input outside of their own. They surround themselves with diverse perspectives to help them answer questions like, "How do I know my decision is the right one?" or "Is there a better course of action here?"
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According to an Oxford University analysis, close to half of all jobs will be taken over by robots in the next 25 years. No wonder the press is full of handwringing about how workers will adjust and the best way to prepare the next generation for this A.I.-filled future. But not everyone is alarmed about the prospect of radical change in the labor market. After all, this has happened before (for instance, when mechanization replaced the vast majority of farmers) and it turned out OK. Plus, a lot of today's jobs are soul-crushingly boring and repetitive. Losing them just might be a blessing. Among these optimists are IT service company Cognizant. In a recent report (hat tip to Business Insider for the pointer), the consultancy notes that while creative destruction has always been with us, so has reinvention. Sure, robots will take jobs away, but they'll also create new ones. What will these new gigs look like exactly? The report imagines detailed job ads for 21 future careers that Cognizant thinks may emerge in the next 10 years.
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Successful entrepreneurs have a lot of things in common; one is knowing how to make the best use of their time. When the clock is ticking and they are under pressure to deliver, many have a favourite productivity hack to ensure things get done on time. Here, seven entrepreneurs share their tried and tested ways of being more productive. Create artificial deadlines Business expert and author of The Startup Coach Carl Reader uses a clever technique of creating artificial deadlines to guarantee a productive finish. “One of my favourite tricks is the ‘train journey to nowhere,” he said. “I book a return train ticket, don't take my mobile phone, and set a completion target for the journey. With a clear deadline and no distractions, I find that I often produce more than I would in the office in a whole day. It's great if you can tie this around meetings that you need to travel to, but if not, the productivity boost is well worth the cost of a train ticket.”
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Effectively managing others is both a science and an art, just like programming or playing an instrument. Based on personality and past experiences, some people tend to naturally be stronger at leading and inspiring others. That being said, anybody can learn how to be an effective manager if given the right training. What's nice about the world we live in today is that you don't have to reinvent the wheel to be a great leader. Countless studies have been poured into determining what makes for a good manager. Whether you've always seen yourself as a natural leader or are scared in front of others, here are six science-backed tactics that are universally effective.
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One of the most difficult transitions for leaders to make is the shift from doing to leading. As a new manager you can get away with holding on to work. Peers and bosses may even admire your willingness to keep “rolling up your sleeves” to execute tactical assignments. But as your responsibilities become more complex, the difference between an effective leader and a super-sized individual contributor with a leader’s title is painfully evident. In the short term you may have the stamina to get up earlier, stay later, and out-work the demands you face. But the inverse equation of shrinking resources and increasing demands will eventually catch up to you, and at that point how you involve others sets the ceiling of your leadership impact. The upper limit of what’s possible will increase only with each collaborator you empower to contribute their best work to your shared priorities. Likewise, your power decreases with every initiative you unnecessarily hold on to.
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How inclusive or exclusive should organizations be when developing their employees’ talents? In a world of unlimited resources, organizations would surely invest in everyone. After all, as Henry Ford is credited as saying, “the only thing worse than training your employees and having them leave is not training them and having them stay.” In the real world, however, limited budgets force organizations to be much more selective, which explains the growing interest in high potential (HiPo) identification. An employee’s potential sets the upper limits of his or her development range — the more potential they have, the quicker and cheaper it is to develop them. Scientific studies have long suggested that investing in the right people will maximize organizations’ returns. In line with Pareto’s principle, these studies show that across a wide range of tasks, industries, and organizations, a small proportion of the workforce tends to drive a large proportion of organizational results, such that:
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Being more productive is about working smarter, not harder, and making the most of each day. While this is no easy feat, getting more done in less time is a much more attainable goal if you’re not sabotaging yourself with bad habits. Following are 16 things you should stop doing right now to become more productive.
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Possibly no piece of productivity advice is more well-worn than the adage, “Work smarter, not harder.” Of course, the directive points to the fact that it’s not how many hours you put in at your desk that matters—it’s how you spend your time there. In other words, get results faster and you won’t be spending so many late nights at the office. But what does it really mean to work smarter? “It means figuring out better, faster ways to work,” says personal productivity expert and trainer Peggy Duncan. But before you enrol in a time management course or start playing “beat the clock” with your project list, consider these counterintuitive ways to get more done.
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We call ourselves “human beings,” but I think that title is aspirational: one we are meant to earn. Being human should mean we are capable of higher-level thought and can choose rationally how we respond to external events as well as to internal thoughts and emotions. Now, I don’t know about you, but all I need is to be cut off in traffic or have my husband use the wrong tone of voice to witness my own inability to do this well. Perhaps the most surprising element in business today is that we often behave in ways that are extremely ineffective and quite beneath us. Even those among us who are highly educated senior-level professionals fall into these traps.
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The contemporary business world lauds those who are seen as creative. Innovators such as Elon Musk and Jony Ive have become household names. Yet, for many of us, despite our best efforts to be recognized as creative thinkers, our suggestions in meetings are ignored and our pitches to bosses get rebuffed. If your colleagues have already formed an opinion of you as technically competent but a little staid, it’s going to take a lot to change their minds and get them to listen — a situation that’s especially true for women, who, research suggests, are often unfairly viewed as less creative than men.
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Who isn't tired of obsessing over their body and their food? The struggle to break free from yo-yo dieting and self-sabotage is real, and yes I know it sounds a little like an infomercial, but it's actually Sheila Vier's ethos. After successfully exiting her first company in 2015, she decided it was time to develop a company - SheilaViers.com - to help people recognize that entrepreneurs are still human and that they have all the same issues and insecurities that are human nature. But part of being the best CEO you can be is feeling powerful in your own skin. That's what Sheila Viers helps her clients capture. I have always tried to empower women through my agency's work, and to do that you have to address issues of health, wealth, relationships with ourselves and others, and even spirituality. It has to be a well-rounded approach to achieve stasis. Here are Sheila's best practices to manage the tightrope walk of life as an entrepreneur.
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A long time ago, in a law firm far, far away, when I was a mid-level associate, I was assigned to work on a project with a senior associate. He seemed like a nice person, and we got along fine. I felt comfortable enough to make suggestions that seemed above my station, such as a particular idea for settling the case and getting our client out of a jam. Senior Associate nodded his head. Then, at our team meeting, he said, “so, I was just thinking…” then proceeded to tell the partners my idea—without crediting me. The partners loved it. I was less impressed; I was dumbfounded and offended. But I didn’t speak up. Not at the meeting, nor privately with Senior Associate. Why? Because I wanted to be liked. By everybody. Including by Senior Associate, even though he turned out not to be a particularly nice person after all. I conducted myself exactly as I did before this incident not because I was afraid for my job, but because I wanted everybody to be my friend. I ignored the conflicts because then I could continue to believe everyone liked me.
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FAST is an approach where you look to ensure that your business or project strategies have a sharp focus, clear accountabilities, utilize a simple approach and that you have transparency into both what's needed to be successful and also into your current performance. When you have each of the FAST components optimized within your strategy, then you have a FAST Success Strategy, which will give you these five benefits which will set you well on your way to achieving success.
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Mazin Gilbert has an ambitious goal. As vice president of advanced technologies at AT&T, Gilbert wants to make AI technologies widely available throughout the corporation, especially to those who might not have a computer science background and may not even know how to program. Call it the “democratization of AI.” To accomplish that goal, AT&T is building a user-friendly platform with point-and-click tools that will enable employees — up to one-quarter of the company’s workforce — to build their own AI applications. AT&T and a host of other companies are trying to address a crucial issue in business: the severe shortage of AI talent. According to some estimates, only about 10,000 programmers in the world have the necessary expertise to develop advanced AI algorithms. But that’s barely a drop in the bucket for what companies will need in their future workforces. Tools like AT&T’s platform will help spread AI technologies well beyond just a limited number of “haves” and reach the “have nots” that may lack the technical knowledge and experience. This democratization of AI will happen in two ways. First, it will enable employees across a large organization like AT&T to develop their own AI applications to make them better at their jobs. But it will also allow smaller firms to deploy some of the same AI capabilities that have heretofore been limited to large corporations. Think of how spreadsheets like Lotus 1-2-3 and Excel helped democratize data analysis, enabling even mom-and-pop shops to perform invaluable “what-if” analyses.
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If you’re constantly frazzled on the job, logging super-long hours with little to show for it at the end of the day, chances are good that you’re mismanaging your time. But the good news is it’s easy (enough) to reorganize your schedule and get back on a successful track, stat! “There’s a lot coming at us: mail–and [all kinds of] paper in general–emails, texts, phone calls, bosses calling for help, deadlines, projects–it doesn’t stop,” points out Felice Cohen, organizer and author of 90 Lessons for Living Large in 90 Square Feet (or More). No wonder so many of us get so behind and feel so exasperated. But it doesn’t have to stay that way. The answer isn’t to do more. “Not everyone can multitask, and most of us who do probably shouldn’t,” says Cohen. Rather, the answer is to do what you do smarter. And here’s how.
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More and more organisations are choosing to complement their face-to-face inductions online or move to an entirely online induction model. Here are 3 reasons why… “The Day 1” experience Sometimes it’s the time it takes to set new starters up on your systems or finalise the paperwork, sometimes it’s not having enough people start around the same time to justify the cost and resource of running a face to face induction session. Whatever the reason, it’s rare that new starters experience a consistent, formal induction on their first day. Sure, there’s the office tour, the meet and greets, but how do they understand where your organisation is headed, the values that drive you, and what’s expected of them… from day one? Or even before their start date? An online induction means these all-important messages that set the scene and communicate who you are and what you do are delivered from the get-go. This can include video of your CEO or MD talking conversationally about what your organisation’s vision and values mean to them. From Day 1, your new starters can have the impression that senior leaders are approachable and accessible. Streamlined content Often the content that new starters need to be aware of is housed in multiple locations: your web page, your intranet, your shared drive, in old emails, in people’s heads. A new starter needs a map. An online induction corrals all that must-know, or must-know-where-to-find information in a cohesive way. It signposts people to the places they can access the information now, and return to later as needed. And if they need to find it later… it’s the most up to date version, not a new starter manual that is out of date as it’s too hard to maintain. Getting connected There is so much opportunity to connect new starters to each other and encourage that sense of belonging to a ‘cohort’. Consider allocating someone the responsibility of being your “Induction community manager” and taking advantage of the discussion groups on your LMS, or standalone social networks. This means you can dish out work-integrated challenges or activities for them to complete, and come back to post and share their insights amongst the group. Moving your induction online means new starters can form connections with colleagues across geographical and departmental boundaries – at a fraction of the cost and potential time lags involved in achieving this face to face. To read more about moving your induction process online click here. And see a vignette of one of our Inductions. Learn more about how to move your induction online Sarah Davie is the Global Design Lead for The Learning Factor. Sarah has a passion for Onboarding and Induction solutions. She is an experienced learning consultant with a demonstrated history of delivering for clients from large Corporate organisations, Government sectors, global Consulting Firms and boutique Learning Agencies.
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Many people spend their days sitting at their desks alone as it is–communicating through email, Slack, or text rather than in person, and leaving little opportunity to feel as though they’re pulling together as a group. Even in a busy environment like a bar, colleagues might not get to interact much amid the chaos of a full house. Taking time to give back through collaborative volunteer work breaks the normal cycle of work. It gives team members a chance to reestablish their connections with each other without having to achieve a particular goal in their own workplace. And it can reinforce collegial relationships even after everyone returns to work, because they’ve contributed to a goal that’s actually meaningful. That’s far better than just going to some strange corporate retreat where you solve a pointless but difficult problem and leave without making any lasting impact.
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When you’re pitching investors, you need a great product and a great story–that much is a given. But those aren’t the only things venture capitalists are looking for. Just as emotional intelligence (EQ, or EI) has steadily crept to the fore in hiring, it’s also “a critical part in the process that we go through when deciding whether or not to invest in a company,” says Janet Bannister, general partner at Real Ventures. As Bannister sees it, “A leader with strong EQ can hire people to complement their skill set and cover for areas where they are weak. However, someone low in EQ will never be able to attract, retain, and motivate high performers–and therefore will have huge difficulties in scaling a company.” She isn’t the only VC who’s thinking this way about sizing up founders’ emotional intelligence. Here are a few key questions that seven other investors like Bannister typically ask to assess entrepreneurs who pitch them for funding.
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You know those people with a seemingly magnetic force that attracts all types of people? Whether they’re engaging you in a light and friendly chat or a meaningful conversation, they just seem to have a presence you wish you had. It’s easy to sum it all up and say that some people just have it, and others just don’t, but that’s an unproductive way of thinking about it. There’s absolutely no reason why you can’t also be the type of person who charms the pants off of everybody. If you consider yourself to be socially awkward, or just chronically shy , you may feel like it takes a lot of effort to have engaging interactions with others. For me, I know if the person I’m talking to seems uncomfortable, I start to think that I’ve offended or bored him. Is he thinking about his to-do list right now? Am I that lame? Without some type of visible reassurance telling me the person I’m speaking with is enjoying the conversation, I struggle to be present and am bound to forget about the individual.
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Defined hierarchy. Commanding leadership. These corporate ligaments secure firms in the face of threats and unify them against competition. Few beliefs are more widely held in business. The intuition, though, is wrong. “When you look at real organizations, having a clear hierarchy within your firm actually makes people turn on each other when they face an outside threat,” says Lindred Greer, a professor of organizational behavior at Stanford Graduate School of Business. Effective teamwork against threats requires not hierarchy, but egalitarianism; not centralized power, but a culture in which all voices count. Along with Lisanne van Bunderen of the University of Amsterdam and Daan Van Knippenberg of Drexel University, the research team teased out this finding through two complementary studies. In the first study, an experiment, teams of three students developed and pitched a consultancy project to a prospective client. Some of these teams were non-hierarchical, while members of other teams arbitrarily received titles: senior consultant, consultant, junior consultant. Likewise, some teams faced no rivals, while others were told they were competing with a rival firm for clients. The researchers found that the subset of hierarchical teams facing competition with rival firms struggled with infighting while the egalitarian teams cooperated on their work.
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Communication is an essential life skill for anyone and everyone. It's one of the earliest survival skills we learn as growing children. (How else would we have asked our parents for another cookie?) As we grow and become fully functioning human beings, communication only increases in complexity and importance--especially when you're leading a company. No matter what industry you're in or what size company you're leading, you're working constantly with different kinds of people. You've got internal team members and employees, clients, prospective clients, recruits, and other industry professionals, each with their own personalities and communication styles. You even communicate in a lot of different ways: during meetings; via email, phone calls, and group messaging; through thought leadership content published online and on social media; and at industry events.
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Have you ever heard about someone “cutting the line” to land their dream job? They’re the people getting the perfect position without ever submitting a resume, or negotiating a sweet signing bonus plus five weeks’ vacation, or getting hired for a role the company created just for them. How do they do it? Are they just naturally golden? Or do they know something you don’t? While you might use the word lucky, these folks aren’t necessarily more talented; they’ve simply perfected a way of approaching the job search in a manner others haven’t been trained in (or are fearful of adopting). This out-of-the-box approach gives them a notable advantage when it comes to standing out. So what do they know, and how can you follow their lead to make your next transition not only more quickly, but more successfully as well? Do what they do:
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Every morning at the construction site down the street from my office, the day starts with a familiar hum. It’s the sound of the regular drone scan, when a small black quadcopter flies itself over the site in perfect lines, as if on rails. The buzz overhead is now so familiar that workers no longer look up as the aircraft does its work. It’s just part of the job, as unremarkable as the crane that shares the air above the site. In the sheer normalness of this — a flying robot turned into just another piece of construction equipment — lies the real revolution.
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I’m accustomed to handling clients who are at a crossroads in their lives and are looking for change—after all, I’m a career coach. So this usually involves guiding clients through some pretty heavy soul-searching to help them find the sort of truly fulfilling work that we all deserve. This also means many of my clients are in an indecisive state at the outset—that’s to be expected. But I don’t think I’ve had a more indecisive client than Kevin. When I asked Kevin what sort of career he truly wanted to pursue, he blanked. I asked him what he enjoys doing and what he’s really good at, and he could never seem to articulate a direct answer.
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Can you imagine working for someone in a high-level leadership role, perhaps a CEO, and suddenly it dawns on you: This person isn't leadership caliber. Your next thought may be, How in the world did he (or she) make it this far up the ladder? It's a fair question. People are promoted into leadership roles every day who have no business belonging there. Sometimes it's political; other times it's the easier choice--promote from within and avoid the high cost of recruitment--but a bad choice, nonetheless. The biggest challenge leaders face is performing to the set standards of the best in the business. This means raising the bar really high--as the ten hugely successful CEOs I wrote about recently have done. In the end, you'll find the leadership journey is predicated on two things that drive success: Results and relationships. You can't have results at the expense of people. And serving your tribe well without getting results is merely putting lipstick on a pig.
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Interviewing Manager Candidates is without a doubt the most important job any high level executive can do.
How can you determine if someone truly has stellar leadership capabilities, and the skills needed to take your company to the next level?
Thanks to human behavior analysts, we have some solid indicators that if you pay attention, can give you some insights into a candidates strengths, and weakness.
Can you guess which 6 signs indicate a persons leadership abilities?
Great leaders may be smart and know a lot, but they are humble enough to recognize there are smarter people in the room that they can learn from. They don't restrict themselves from opinions and input outside of their own. They surround themselves with diverse perspectives to help them answer questions like, "How do I know my decision is the right one?" or "Is there a better course of action here?"