Very rarely do employees leave a job over money. More often than not, employee satisfaction is directly correlated to having the opportunity to learn. People want to grow personally, professionally and financially — usually in that order.
"Life comes at us very quickly, and what we need to do is take that amorphous flow of experience and somehow extract meaning from it." In this funny, enlightening talk, educational psychologist Peter Doolittle details the importance -- and...
When a large manufacturer calculated how much they could save by consolidating operations, they didn’t count the true cost of closing a location a few states away that had a 90-year history and hundreds of skilled employees.
Halelly Azulay, author of Employee Development on a Shoestring, describes the three most vexing employee development problems and suggests a way to overcome them.
KM effectiveness and engagement is conditioned by a series of factors. Here´s a few thoughts which can help to improve your organization´s KM strategy.KM actions must be directly aligned with busin...
School and collegiate education today has changed a whole deal. It has seen a sea change from the pure chalk & talk method to ‘Role Play’, to ‘SMART classrooms’ to ‘Outbound & Experiential...
66% of customers say that “valuing their time is the most important thing a company can do to provide good service.” A knowledge base is typically used to empower agents and customers with answers to customer questions.
I was recently invited to participate (virtually of course) in a discussion of the UN country team in Mozambique on developing a UN Knowledge Management Strategy/Plan for the country. They had alre...
Ah, we know what you’re thinking. “Knowledge management is overly technical, it’s not for me or my team. We just want to collaborate and share stuff together.” Not so fast, cowboy.
Harvard Business Publishing Corporate Learning partners with clients to create world-class leadership development solutions for managers at all organizational levels.
Celia Brown asked Jenny Dearborn a great question last week: "What role should companies play in higher education?" This begs a prelude discussion: “What role(s) do companies currently play in highe...
I was recently invited to participate (virtually of course) in a discussion of the UN country team in Mozambique on developing a UN Knowledge Management Strategy/Plan for the country. They had alre...
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